Terms & Conditions

Terms of Service: Please take the time to carefully read these Terms of Service. By using our service, you are indicating that you have read, understood, and agree to be bound by these terms. If you do not agree with any of the provisions in these Terms and Conditions, you do not have our permission to use any part of this service.

1. Testimonials

a. Testimonials, also known as reviews, are shared with the consent of the individuals involved. By providing a testimonial, you grant permission for its use on this website and our social media platforms.

b. We will promptly honor any requests to remove a testimonial. Your address or email will not be disclosed in the use of of your testimonial.

c. Testimonials can be removed at any time upon your request. Contact us at visionaryheart@yahoo.com to request removal.

2. Further Confidentiality

a. All readings are conducted in an ethical, unique, safe, and confidential manner, in accordance with our Privacy Policy. Please read our privacy policy here. Privacy policy

b. Readings are offered as a complimentary service. They may provide guidance and empowerment, helping you consider possibilities and make informed choices in your life.

c. Please note that readings are not intended to replace medical or professional advice or treatment. You must be 18 years or older to receive a reading. Readings are conducted through Google Meet.

d. Home visits for card readings can be specially requested, primarily in the Banbury area. Visits outside of Banbury may be occasionally arranged, with the client responsible for covering travel costs to avoid any financial inconvenience.

3. Cancellations

a. Cancellations must be made within a 12-hour period. A 20-minute no-show policy is in effect. If you are 20 minutes late for your reading, you will need to rebook. We understand that emergencies and unforeseen circumstances can arise and we will try our best to accomodate this.

b. Rescheduling or cancellation can be conveniently done through the link provided in your confirmation email, the one you received when book or have booked a reading. You can also contact us at visionaryheart@yahoo.com.

c. We reserve the right to refuse service to customers who consistently fail to show up for a reading

d. We also reserve the right to cancel an Oracle card reading in the event of an emergency, such as a family emergency or illness.

e. We reserve to right to refuse and cancel a reading in the light of abusive behavior.

4. Ownership of this Service

a. All images and/or music on this website are stock images available for free use under the Creative Commons license unless otherwise specified.

b. Special thanks are extended to various artists, including Kristine Weilert on Unsplash, John Hain on Pixabay, and resources like Unsplash, Pixabay, Pexels, and BenSound.com.

c. The Visionary Heart logo, concept, and content within these pages are copyrighted and/or the intellectual property of the author phoenix madley and may not be used without prior authorization. Published articles, such as the Channeling of Archangel Michael, may be shared with proper accreditation and a link back to our website.

5. Payment

Visionary Heart is a free service, meaning that you will not be charged for your Oracle card reading. However, voluntary donations are accepted upon receipt of your reading. You can request a donation link from us, enabling secure donations via PayPal. A donation button is also available on the following page, “Donate to Visionary Heart.”

6. Complaints

a. For all grievances, please contact visionaryheart@yahoo.com, and we will make every effort to address and resolve your complaint. We strive to ensure that individuals are satisfied with the service they receive.

b. If you believe that your reading was not provided with reasonable care or skill, we will work to resolve the matter. Refer to information on your consumer rights for further guidance.

7. Use of Information

a. For a detailed explanation of how we handle your information, please consult our Privacy Policy.

Terms and conditions updated: 22/10/2023