11. Can i cancel my reading, if i change my mind? Refunds?

Date: 7 March 2019 | Written by: admin

If you choose to cancel please do so within 24 hours of your booking. Your reading can re-scheduled if you wish. There is a no-show policy of 15 minutes. If you are late you will be asked to reschedule. This ensures a fair service to all who book to keep appointments on time.

 

Any payment made would be issued back to you once i receive notification of this cancellation. Unless the reading was claimed under a free offer in which no payment was made. A full list of terms and conditions, and privacy policy not limited to your consumer rights can be found at

 

https://www.visionary-heart.com/terms-conditions.

 

Furthermore, all grievances can be addressed to
phoenix.madley@yahoo.com,
or on tel: 01295369323

 

Everything will be done possible to resolve your query. I try to ensure people are happy with the service received. If you do not believe your reading was delivered with reasonable care or skill, I will endeavour to resolve that matter. Please consult information on your consumer rights.