Terms & Conditions

Updated as of 20/05/2019

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY USING THE SERVICE, YOU ARE TELLING ME THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. If you don’t agree with anything I propose in these Terms then you don’t have my permission to use any part of this Service.

1.0 Testimonials

Testimonials are used with the permission of those involved. At any time a request to remove the testimonial will be honoured. Your address or email will not be mentioned, Testimonials can be removed at any time with your request. email/ visionaryheart@yahoo.com

2.0 Personal information

Updated as of 20/05/2019

  • Identifying Personal Information: To utilize the services provided within, you may be required to first provide personal information that will allow you to be identified.  This type of information will not be collected without your consent and you voluntarily choose to enter such information with your consent when booking a reading. Such information may be your name, phone number & email address. The purposes of the collection of Personal Information are the following:
  • To establish a relationship with you for the duration of your oracle card reading, and to send you a reminder of your booked reading. When you book through the booking system, through this site. Bookings are taken through, calendly.com a third party, application and you can access their privacy policy here. https://calendly.com/pages/privacy 
    • To facilitate your service through this website
    • To facilitate your service with my affiliated service provider
    • To resolve complaints and resolve problems with this service
    • You will be asked to give your payment details through PayPal a third party application to purchase your readings. This payment will be taken when you book. It’s noted that payments are not taken when free card readings are advertised. And you would not be asked to enter payment information in such cases. The privacy policy for Paypal and how they will process your information can be accessed through paypal.com. Please follow the link to see their privacy policy. https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

3.0  Further Confidentiality 

All readings are ethical, unique, safe and confidential. Your choice to disclose that confidentiality is your accountability. This means what you choose to share about your reading is your choice. Readings are complimentary. This means they may offer guidance, which inspires or empowers you. In turn, this may open up a possibility which allows you to see past limitation and make choices that are right for you. Readings are not intended to replace medical or professional advice or any treatment that you may be in receipt of. You must be 18 or over to receive a reading.  Readings: are done either through Facebook messenger with a web camera and/audio. I also can do phone readings. However, you will be expected to place the call your end to pay for all costs. If requesting a phone reading during a free offer. I will call you instead. Visits outside of Banbury can be requested, but you will be expected to pay travel costs. 

4.0 Cancellations

Cancellations must be made within a 24-hour period. I allow a 15-minute no-show policy. This means if you are 15 minutes late for your reading, you will have to rebook. If you choose to cancel a booked reading, i will issue you a refund promptly. My contact details are found on my homepage. 

5.0 Ownership of this service  

All images on this website including music are stock images, free to use, through the Creative Commons act as stated, which require no accreditation unless specified. Special thanks are given to the works of various artists, like Kristine Weilert on Unsplash. John Hain on Pixabay.  Unsplash , Pixabay, & Pexel. Also Ben sound.com Visionary heart the logo, concept, and work within these pages are copyright and/or intellectual property of the Author. Being so cannot my work cannot be used without my permission, and only be shared if a link is redirected back to this website.  

6.0 Payment

All readings are given on the condition that a payment is made while you book your service. You will be directed to pay through Paypal while you book.  In which you will not need a PayPal account. Choose check out for guest when paying.. free offers when booking will have payment removed

7.0 Complaints

All grievances can be addressed to visionaryheart@yahoo.com, and everything will be done possible to resolve your complaint. I try to ensure people are happy with the service received. If you do not believe your reading was delivered with reasonable care or skill, I will endeavour to resolve that matter. Please consult information on your consumer rights.

8.0 Insurance

Visionary heart is protected for public liability and indemnity insurance under protectivity. Documentation can be shown upon request.